Category: Artificial Intelligence

Introduction Workforce augmentation is an approach to managing the human-machine workforce. Augmentation for the enterprise combines automated processes and human labor to create a highly efficient workforce. The goal of…

Introduction The customer experience is changing. Artificial intelligence (AI) is here, and it’s not just about being friendly. Customers want to be seen and heard. Customers want to be recognized…

Introduction We’re in a world where people expect the best customer experience. It’s not enough to just have a good product anymore—you’ve got to provide an exceptional customer experience as…

Introduction In today’s world of digital transformation, customer experience (CX) has become a key differentiator for companies. And while providing a positive CX is no easy feat, there are ways…

Introduction Data is the lifeblood of the modern economy. It’s a valuable commodity that gives companies an edge over their competitors and helps them grow their profits. But what about…

Introduction “Interoperability” is a word that’s frequently used in the world of technology, but many people aren’t sure what it means. The simple definition is “the ability to work together.”…